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© All Rights Reserved. ApplyBlast.com
New Era Technology
The Service Desk Engineer provides first‑line technical support to clients, handling incident logging, troubleshooting, and resolution of Level 1 IT issues. Working onsite in Perth, the role involves managing tickets, assisting with user account and device setup, and ensuring service level agreements are met while delivering professional customer service.
Headquarters
West Chester, Pennsylvania, United States
Company Size
1001-5000 employees
New Era Technology is a global technology solution provider that delivers end-to-end IT solutions to securely connect people, places, and information around the world. They offer a broad range of services including modern workplace and unified communications, enterprise infrastructure and networking, cybersecurity and physical security, digital transformation, AI and intelligent automation, and managed IT services. Serving more than 20,000 customers worldwide, New Era supports diverse industries such as enterprise, healthcare, education, government, banking, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for New Era Technology.
New Era Technology didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
What is data quality and why is it important?
Aug 13, 2025
