Protera
The Service Desk Engineer serves as the first line of support in a global, fast-paced IT environment, resolving incidents and supporting mission-critical systems for enterprise clients. This role ensures smooth 24/7 operations through effective communication, incident management, and escalation processes. The position also involves contributing to team training, service quality, and continuous improvement initiatives.
Headquarters
Westchester, Illinois, United States
Company Size
201-500 employees
Founded
1998
Protera Technologies is a cloud solutions provider focused on modernizing, optimizing, and securing enterprise workloads. The company leverages advanced cloud technology to help businesses efficiently transition to cloud-based infrastructures while ensuring reliability and security. With a commitment to delivering tailored solutions, Protera aims to empower organizations to harness the full potential of the cloud.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Protera.
Protera didn’t post a salary, so this is our estimate from similar listings.
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