Service Desk Expert (w/m/d)
remira
About this role
A Service Desk Analyst handles incident and service request management, ensures ticket tracking with SLAs, and collaborates with teams to resolve issues efficiently.
Skills
About remira
remira.comREMIRA develops intelligent software solutions to optimize the entire value chain and boost customers’ value creation. Their modular SaaS products cover demand forecasting, inventory and replenishment planning, transport and warehouse optimization, and advanced analytics to reduce costs and improve service levels for retailers, wholesalers and manufacturers. REMIRA combines optimization algorithms and machine learning with consulting and integration services to automate planning and decision-making across sales & operations and logistics. Customers choose REMIRA for scalable, integrable tools that drive end-to-end supply chain efficiency.
About remira
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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