ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
CTC
The Service Desk Lead Technician acts as the primary liaison between end users and the IT organization, overseeing daily IT service management operations and coordinating a team of Level 2 and Level 3 technicians. The role ensures timely incident and request handling, monitors KPIs, and maintains customer satisfaction while supporting site initiatives and on‑call escalations.
Headquarters
Detroit, Michigan, United States
Company Size
1001-5000 employees
Founded
1996
At CTC, our emphasis is always on providing quality assurance rather than just quality control. Our processes are appraised at CMMI Maturity Level 5 and comply with International Standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CTC.
CTC didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role