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© All Rights Reserved. ApplyBlast.com
accenturefederalservices.com
The Service Desk Lead is a front‑line operations leader responsible for ensuring fast, high‑quality end‑user support across Tier 1 and Tier 1.5 in a secure, mission‑focused ITSM environment. The role manages daily queue health, mentors technicians, drives automation, and serves as the escalation point for complex issues while maintaining SLA performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for accenturefederalservices.com.
87% above the average for this role
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