Service Desk Level 1 Analyst
DYOPATH
About this role
A Service Desk Level 1 Analyst at DYOPATH provides technical support through phone, email, and chat, assisting with desktop, laptop, printer, mobile device, software, and basic network issues. The role involves logging interactions, resolving or escalating technical problems, and following up with users to ensure satisfaction.
Skills
Qualifications
About DYOPATH
dyopath.comSucuri is a website security company that provides cloud-based protection and remediation services for websites and web applications. Its core offerings include a website firewall (WAF), DDoS mitigation, malware detection and removal, continuous security monitoring, and a performance-oriented CDN. Sucuri targets small-to-medium businesses, agencies, and hosting providers with managed incident response, cleanup services, and an easy-to-use support portal. The platform integrates with popular CMSs (WordPress, Joomla, Drupal) and emphasizes fast remediation and ongoing site hardening.
Recent company news
Business WireDYOPATH: Sandler Top Cybersecurity Provider
Nov 11, 2024
Smart Business DealmakersDYOPATH CEO Rob Koch Offers His Sell-Side M&A Perspective
Nov 24, 2021
MSSP AlertMSP-MSSP Merger: Dyonyx, Single Path form Dyopath -
Mar 6, 2020
Patch40 IT Employees At Firm Hired By Northwell Health To Be Laid Off: NYS
Jan 5, 2023
Business WireDYOPATH Introduces DYOSPHERE: Elevate Your IT Maturity
Aug 1, 2024
About DYOPATH
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for DYOPATH.
Salary
$20k
per year
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