Watchkeep
The Service Desk Manager oversees the Watchkeep Service Desk, ensuring operational excellence and high-quality support for clients. This role involves managing daily service desk functions, leading the team, and driving efficiency across L1, L2, and triage operations. The position requires strong business acumen and a commitment to customer outcomes and continuous improvement.
Watchkeep delivers tailored IT solutions that enable businesses to seamlessly transition into Modern Digital Workplaces. By anchoring your infrastructure in robust Managed IT Services and Cybersecurity, you gain the reliability and scalability
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Watchkeep.
13% below the average for this role