Home
The Service Desk Officer provides technical assistance and resolves IT issues for users through various communication channels, ensuring optimal system performance and user productivity. This role involves troubleshooting hardware, software, and networking problems while maintaining detailed documentation and collaborating with stakeholders on change management requests. The position requires a customer-focused professional with strong diagnostic skills and a proactive approach to problem-solving.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Home.
Home didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role