Kerv Digital
Kerv Connected Cloud seeks a Service Desk Operational Lead to manage the lifecycle, quality, and performance of all service desk tickets. This role ensures incidents, requests, and problems are handled in line with contractual SLAs while delivering an exceptional customer experience. Acting as the operational control point, the lead drives consistency, accountability, and continuous improvement across service desk and resolver teams.
Headquarters
London, England, United Kingdom
Company Size
501-1000 employees
Founded
2020
Welcome to Kerv—your hub for transformative tech and expert-led business growth. Start your transformation journey today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kerv Digital.
35% below the average for this role