Rochester Regional Health
A Service Desk Representative at Rochester Regional Health serves as the first point of contact for internal customers, providing technical support via phone, email, and chat to resolve incidents and service requests. The role involves logging issues in a service management system, troubleshooting hardware and software problems, and escalating complex technical matters to specialized teams while maintaining high first-contact resolution rates.
Headquarters
Rochester, New York, United States
Company Size
10001+ employees
Founded
1847
Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, and beyond.
RRH names population health veteran to lead clinically integrated network
Dec 17, 2025
GALLERY: Rochester Regional Health hosts back-to-school resource fair for families
Aug 14, 2025
How Rochester Regional Health Is Healing Itself and the Community
May 22, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rochester Regional Health.
100% below the average for this role
Rochester Regional Health launches free genetic DNA testing program
Nov 4, 2025