Service Desk Specialist

Ensono(3 years ago)

Chennai, IndiaOnsiteFull TimeJunior$47,239 - $63,935 (estimated)Operations

About this role

As a member of the Front End Days MMC Operations Level 2 team, you will support Mission Critical infrastructure for Ensono’s clients, utilizing your communication, analytical, and problem-solving skills to optimize infrastructure. This role provides exposure to various client solutions and vendor technologies, including modern Cloud technologies, with a focus on professional growth and skill development.

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Required Skills

Problem Solving
Analytical Skills
Client Communication
Incident Management
ITIL Process

About Ensono

ensono.com

Ensono is a managed IT services and hybrid cloud provider that helps enterprises run, modernize, and secure complex infrastructure and applications. They deliver managed hosting, cloud migration and operations, mainframe modernization, and application and data services across public, private and multi‑cloud environments. Ensono emphasizes deep operational expertise for regulated and mission‑critical industries (financial services, insurance, healthcare), combining infrastructure management, security and compliance to reduce risk and accelerate modernization. Their services pair consulting and engineering with ongoing managed operations to drive cost, performance and resiliency improvements.

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