Velonetic
DXC Technology is seeking a Service Desk Team Lead to oversee Level 1 support operations and manage a team of agents. The role involves handling escalations, monitoring SLA adherence, and ensuring efficient ticket logging and resolution across various IT platforms. This position requires strong leadership, technical expertise in ITSM tools, and a commitment to continuous service improvement.
Headquarters
London, England, United Kingdom
Company Size
501-1000 employees
Founded
1999
Leading, shaping, and building the digital future of the global insurance marketplace.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Velonetic.
Velonetic didn’t post a salary, so this is our estimate from similar listings.
332% above the average for this role
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