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© All Rights Reserved. ApplyBlast.com
Peraton
A Client Services Team Lead at Peraton oversees end-to-end delivery and continuous improvement of a large-scale service desk operation handling over 256,000 annual contacts. The role involves managing service desk supervisors, owning ITSM processes in ServiceNow, and providing dedicated support for 150 VIP employees across two sites on a 24x7x365 basis. This position requires leading Continual Service Improvement initiatives and serving as the primary liaison between the service desk and the Designated Change Lead.
Headquarters
Reston, Virginia, United States
Company Size
10001+ employees
Founded
2017
Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. Peraton supports every branch of the U.S. Armed Forces, and we serve as a valued partner to essential government agencies that sustain our way of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peraton.
Right around the average for this role