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oracle-cloud.com
The Service Desk Team Lead oversees a team of service desk agents and analysts to ensure high-quality customer support and meet service level agreements. This role involves managing team workload, setting priorities, and addressing training needs to maintain operational efficiency. The position requires strong leadership and interpersonal skills to handle customer escalations and foster a positive client experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oracle-cloud.com.
oracle-cloud.com didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role