DP World
The Service Desk Team Lead ensures the effective delivery of IT support services and maintains high levels of customer satisfaction by leading the Service Desk team. This position plays a critical role in supporting daily IT operations by managing team performance, monitoring service levels, and ensuring the timely resolution of user issues and service requests. The role focuses on enhancing the end-user experience, improving operational efficiency, and promoting team development within the Service Delivery organization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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DP World didn’t post a salary, so this is our estimate from similar listings.