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© All Rights Reserved. ApplyBlast.com
ERM
The Service Desk Team Lead supports ERM's global delivery by ensuring efficient, consistent, and customer-focused IT support services across the organization. This role involves leading the Service Desk team, monitoring ticket queues, and driving adherence to ITIL processes to maintain business continuity and enhance user experience. The position requires collaboration with global IT teams and business stakeholders to resolve incidents and improve operational performance.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1971
ERM is a leading sustainability consultancy that provides sustainability advisory services to organizations worldwide. It helps clients manage risk, improve performance, and accelerate the transition to a sustainable future. ERM serves a wide range of sectors, including chemicals, financial services, manufacturing, mining and metals, oil and gas, power, renewables, technology, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ERM.
ERM didn’t post a salary, so this is our estimate from similar listings.
37% above the average for this role
Nov 3, 2025
