Service Desk Team Leader
Unisys(4 months ago)
About this role
An IT Support Technician at Unisys provides technical support for desktop, voice, and network systems, ensuring reliable operation of hardware, software, and communications. The role partners with L1 and L2 teams to diagnose issues, communicate resolutions to users, and escalate complex problems for timely resolution.
Required Skills
- Troubleshooting
- Hardware Maintenance
- Software Support
- Voice Systems
- Voicemail
- Network Connectivity
- Printing
- Remote Access
- Desktop Support
- Root Cause
+8 more
Qualifications
- Diploma or GED
- 3-4 Years Experience
- ITIL Certification
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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