General Dynamics Information Technology

Service Desk Technician - Enterprise Service Desk (AV/VTC Support Focus)

General Dynamics Information Technology(28 days ago)

OnsiteFull TimeJunior$76,500 - $103,500IT Infrastructure and Operations
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About this role

A Network Administrator at GDIT supports enterprise IT for U.S. Army Europe, ensuring reliable audio-visual and video teleconferencing communications across international locations. The role focuses on maintaining and optimizing Cisco-based VTC infrastructure and contributing to mission command support. The position requires US citizenship and the ability to hold a Secret security clearance.

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Required Skills

  • Service Desk
  • Audio Visual
  • Video Conferencing
  • Cisco Expressway
  • Cisco Media Services
  • Troubleshooting
  • User Support
  • Ticketing Tools
  • System Monitoring

Qualifications

  • High School Diploma
  • DoD 8570 IAT Level II
  • Secret Security Clearance
  • US Citizenship
General Dynamics Information Technology

About General Dynamics Information Technology

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Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.

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