Service Desk Technician
justinc
About this role
Just Solutions, Inc. is seeking a Service Desk Technician in Fairport, NY, to provide technical support and build strong client relationships through onsite and remote assistance. The role involves troubleshooting, ticket management, and customer service in a fast-paced MSP environment.
Skills
Qualifications
About justinc
justinc.comJust Solutions, Inc. is a Rochester, NY-based IT services firm delivering comprehensive IT support for small and mid-sized businesses. They offer proactive managed IT services, help desk support, network administration, cybersecurity, data backup, and cloud solutions to keep operations running smoothly. The team emphasizes rapid response—on-site or remote—and personalized technology strategies designed to reduce downtime and align IT with business goals. In short, Just Solutions helps organizations simplify technology, improve security, and boost productivity through reliable, local IT expertise.
About justinc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for justinc.
Salary
$52k – $75k
per year