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Service Desk Technician at Ren - ApplyBlast

Service Desk Technician

Ren

3 months ago

4.1 on Glassdoor

Indianapolis, Indiana, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Service Desk Technician is the primary point of contact on the Ren service desk, providing front‑line support for employees' hardware, virtual desktops, applications, and patches. The role involves troubleshooting, ticket management, user account provisioning, and collaborating with peers and vendors to resolve issues while maintaining high customer satisfaction.

Responsibilities

Evaluate, process, and resolve trouble tickets
Provide first-point-of-contact support for onsite and remote users
Configure new computers, Wi‑Fi connections, and networking equipment

Skills

Qualifications

A+ CertificationNetwork+ CertificationMicrosoft Certified

About Ren

reninc.com

Headquarters

Indianapolis, Indiana, United States

Company Size

201-500 employees

Founded

1987

View Profile

Ren is a philanthropy technology and services company that builds donor-advised fund (DAF) and charitable giving solutions. Its DAF platform and charitable-solutions technology are widely used by leading financial institutions and are also available to independent financial advisors. Ren combines software, operational infrastructure, and advisory support to help institutions and advisors administer funds, facilitate grants, and improve the donor experience. The company focuses on simplifying and scaling philanthropic giving with integrated, compliance-minded tools and expertise.