General Dynamics Information Technology
The Service Desk Technician at GDIT provides technical support and troubleshooting for network, desktop, and system hardware and software to Department of Defense and other federal agencies. The role involves responding to user queries via email, phone, and instant messaging, managing incidents in Jira Service Management, and supporting on‑site personnel at Los Angeles Air Force Base and remote users across the US.
Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for General Dynamics Information Technology.
3% below the average for this role
General Dynamics wants to turn competitors into teammates
Dec 8, 2025