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Service Desk Technician at Wade Trim - ApplyBlast

Service Desk Technician

Wade Trim

2 months ago

3.7 on Glassdoor

Taylor, Michigan, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

The Service Desk Technician will provide first-level IT support for hardware, software, and connectivity issues, assisting end users both on-site and remotely across multiple locations. The role involves troubleshooting, installing and configuring equipment, managing user accounts, and supporting engineering applications such as AutoCAD and ProjectWise, while contributing to IT projects and documentation.

Responsibilities

Provide first-level Service Desk support for hardware, software, and connectivity issues
Diagnose, troubleshoot, and resolve end-user technical problems
Support workstation deployments, refreshes, and hardware upgrades

Skills

Qualifications

A+ CertificationMCP Certification

About Wade Trim

wadetrim.com

Headquarters

Detroit, Michigan, United States

Company Size

201-500 employees

Founded

1926

View Profile

Wade Trim is a nearly-century-old engineering and consulting firm that helps public agencies and private clients plan, design, and manage infrastructure projects. They provide civil engineering, planning, surveying and related services to maximize the value of infrastructure investments. Wade Trim focuses on solving complex engineering challenges to build stronger, more resilient communities. Their multidisciplinary teams support project delivery, asset management, and regulatory compliance with practical, cost‑effective solutions.