Service Desk Technician

Peraton is seeking an IT Specialist to provide high-quality remote and in-person technical support to end users, handling new installations and break/fix incidents. The role involves troubleshooting a wide range of technologies, including network interconnectivity, desktops, laptops, and communication devices, while adhering to strict service level agreements. This position requires a strong foundation in computer networking, cybersecurity principles, and cloud computing models to ensure system performance and security.