Velocity1
The Support Desk Technician provides frontline IT support to clients through remote and onsite services, resolving common technical issues and escalating complex problems. This Tier-1 support role focuses on delivering high-quality customer service while troubleshooting hardware, software, and network-related issues. The position requires strong communication skills, technical aptitude, and a commitment to timely issue resolution and client satisfaction.
Velocity1, an IT services company and MSP with 70+ years of expertise in managed IT, cybersecurity, VoIP, physical security, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Velocity1.
Velocity1 didn’t post a salary, so this is our estimate from similar listings.