Service Desk Tier 2
RSM US LLP(1 month ago)
About this role
An IT Helpdesk Technician at RSM serves as a frontline technical contact for client users within RSM’s managed services environment. The role supports the firm's client-facing IT operations, contributes to maintaining system security and continuity, and operates within RSM’s inclusive culture and professional services framework.
Required Skills
- Technical Support
- Troubleshooting
- Windows Servers
- Office 365
- Network Administration
- Active Directory
- Backups
- Ticketing
- VMware
- Firewalls
+5 more
Qualifications
- MCSE
- MCSA
- Network+
- Bachelor's Degree (BA/BS)
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