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Service Dispatch Coordinator at VIXXO - ApplyBlast

Service Dispatch Coordinator

VIXXO

21 days ago

2.7 on Glassdoor

Scottsdale, Arizona, United States

Onsite

Temporary

Junior

0 applicants

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About this role

Vixxo is seeking a temporary Service Dispatch Coordinator in Scottsdale, AZ, to serve as a liaison between clients and internal stakeholders. This role involves coordinating field activities with equipment technicians, managing work schedules, and ensuring accurate communication regarding work status and requirements. The position requires maintaining service level agreements and overseeing the timely and accurate billing of technician work.

Responsibilities

Coordinate field activities and manage technician work schedules
Ensure timely repairs by managing service level agreements and escalations
Process technician timesheets and reconcile technical expenses for billing

Skills

About VIXXO

vixxo.com

Headquarters

Scottsdale, Arizona, United States

Company Size

501-1000 employees

Founded

1980

View Profile

Vixxo is a nationwide facility maintenance and managed services provider that designs multi-site maintenance programs for retailers, restaurants, banks, healthcare and other enterprise portfolios. They coordinate repair, preventive maintenance, vendor management and field services via a centralized operations model and technology platform, leveraging a national network of vetted technicians to improve service delivery and reduce costs. Vixxo also delivers analytics and strategic insights from maintenance data to standardize processes, optimize budgets, and drive performance across distributed sites.