Service Drive Customer Experience Specialist

Quantrell Cadillac is seeking a Service Drive Customer Experience Specialist to serve as the primary point of contact for luxury service guests, managing service drive traffic and ensuring a white-glove experience. The role involves handling customer check-ins, providing proactive vehicle status updates, coordinating with third-party warranty providers, and processing final payments during vehicle delivery. This position offers a pathway for career growth into service management roles within a premium dealership environment.