British Council
This role serves as the essential bridge between the commercial leadership of English Online and its centralised teaching operations and customer service teams, ensuring a joined-up and commercially effective learner and client experience. The successful candidate will shape digital service improvements using customer and operational insights to influence better products, clearer processes, and stronger service outcomes. They will also act as the keeper of key service policy assets and provide practical leadership for service enablement across the business.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
1934
The British Council is the United Kingdom’s international organisation for cultural relations and educational opportunities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for British Council.
66% below the average for this role