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Service Engineer II at Microsoft - ApplyBlast

Service Engineer II

Microsoft

1 month ago

4.0 on Glassdoor

Hyderabad, Telangana, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Service Engineer II role involves performing deep technical investigations to resolve complex reliability and performance issues across the Microsoft Advertising platform. The position requires designing and building AI-driven automation tools to modernize support workflows and improve operational efficiency. Additionally, the role includes writing production-quality code, driving root-cause analysis, and collaborating with engineering teams to implement fixes and enhance customer experience.

Responsibilities

Perform deep technical investigations to solve complex reliability and performance issues
Design and build AI-driven automation tools to modernize support workflows
Drive root-cause analysis and post-incident follow-through in partnership with engineering teams

Skills

Qualifications

Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field

About Microsoft

microsoft.com

Headquarters

Redmond, Washington, United States

Company Size

10001+ employees

Founded

1975

View Profile

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