OhioHealth

Service Excellence Ambassador | 16 Hours Weekly | Night Shift

OhioHealth(1 month ago)

OnsitePart TimeMedior$66,779 - $94,863 (estimated)Customer Experience Office
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About this role

A Service Excellence Ambassador at OhioHealth is a patient-facing representative in the Customer Experience Office who embodies the health system's commitment to compassionate, high-quality care. The position is based onsite in a hospital and operates on a rotating night schedule, serving as the frontline presence for patients, families, visitors, and staff.

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Required Skills

  • Customer Service
  • Communication
  • Conflict Resolution
  • Patient Advocacy
  • Wheelchair Assistance
  • Phone Handling
  • Information Management
  • Confidentiality
  • Escalation
  • Interpersonal Skills

+1 more

Qualifications

  • Bachelor's Degree
OhioHealth

About OhioHealth

ohiohealth.com

OhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.

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