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Service Excellence Capability Leader at New York State - ApplyBlast

Service Excellence Capability Leader

New York State

8 months ago

3.8 on Glassdoor

Auckland, New Zealand

Hybrid

Full Time

Senior

0 applicants

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About this role

The Capability Leader at Lion is responsible for designing and delivering innovative learning programs to enhance service standards and support organizational improvement. They provide technical and coaching support, create engaging learning materials, and drive change initiatives to improve customer experience and service quality.

Skills

About New York State

ny.gov

Headquarters

New York, New York, United States

Company Size

10001+ employees

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New York State's official government website (ny.gov) provides residents with access to a wide range of state services, programs, and agency information. The site covers everything from applying for SNAP and cooling assistance to voter registration and financial aid, and serves as the central hub for all New York State government digital services. It also features news and announcements from state leadership, including the Governor, Comptroller, and Attorney General.