Cooper University Health Care
The Service Excellence Coach contributes to the fulfillment of the Cooper University Health Care mission and vision by working closely with clinical and non-clinical leadership to strategically identify Patient Experience needs. This role supports system-wide programs, initiatives, projects, and interventions focused on ensuring that patients receive a consistent and exceptional experience. The position involves collaborating with hospital and health system leaders to identify, prioritize, and plan improvement efforts through data analysis and observation.
Headquarters
Camden, New Jersey, United States
Company Size
5001-10000 employees
Founded
1887
Cooper University Health Care is an academic health system and the leading provider of clinical care, medical education, and clinical research in Southern New Jersey and the Delaware Valley. Centered on Cooper University Hospital in Camden, the system offers a wide range of inpatient and outpatient specialty services — including a regional Level I trauma center, cardiac care, cancer, neurosciences, and surgery — across hospitals, clinics, and community programs. Cooper is affiliated with Cooper Medical School of Rowan University and runs medical training programs and clinical trials that advance care and innovation. Patients access services through an integrated network and tools like the myCooper patient portal for appointments, records, and care coordination.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cooper University Health Care.
17% below the average for this role