Service Excellence & Insights
Ryt Bank(10 days ago)
About this role
This role involves supporting the monitoring and testing of quality reviews within banking operations to ensure regulatory compliance, customer satisfaction, and process efficiency. It aims to foster a culture of continuous improvement and operational excellence across the bank's ecosystem.
Required Skills
- Quality Reviews
- Process Improvement
- Operational Controls
- Risk Assessment
- Customer Service
- Regulatory Compliance
- Stakeholder Engagement
- Auditing
- Control Environment
- Continuous Improvement
About Ryt Bank
rytbank.myRyt Bank is a next-generation AI-powered digital bank led by YTL Digital Capital Sdn Bhd, and Sea Limited, two of Southeast Asia’s most successful companies. Ryt Bank is committed to transforming the banking landscape in Malaysia by offering innovative products through technology to empower customers and make banking simple and convenient - one that is as innovative as it is inclusive.
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