Service Excellence Manager - Precision Diagnosis, Computed Topography (CT) / Advanced Molecular Imaging (AMI) (Nashville TN)

The Service Excellence Manager will lead the transformation of service performance across regions for Philips' Precision Diagnosis, CT and Advanced Molecular Imaging business. The role is responsible for defining and executing a service excellence roadmap, deploying key transformation initiatives, and building capability within the service organization. It partners with regional service and commercial leaders to align priorities, manage customer expectations, and ensure high‑risk account recovery.