oraclecloudinfrastructure
The Service Excellence Specialist drives operational excellence and enhances customer experience within wholesale banking services by collaborating with internal stakeholders to identify service gaps and streamline processes. This role focuses on implementing best practices, resolving client escalations, and analyzing service metrics to ensure consistent, high-quality service delivery. The position also involves supporting the implementation of service excellence frameworks and promoting a culture of continuous improvement across the organization.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role