Rolls-Royce

Service Experience Researcher

Rolls-Royce

2 months ago
Krakow, Poland
Hybrid
Full Time
Medior
0 applicants
Rolls-Royce
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About this role

The Service Experience Researcher at Rolls-Royce is responsible for generating insights into user needs and behaviors across digital and physical service experiences. They ensure that ServiceNow products and interfaces are grounded in real user understanding to improve service journeys. The role involves collaboration with various teams to translate research findings into actionable improvements.

Skills

Qualifications

Bachelor’s or Master’s degree in Psychology, Human-Computer Interaction, Anthropology, UX Research, Sociology
Rolls-Royce

About Rolls-Royce

rolls-royce.com

Industries

Manufacturing, Energy, Technology

Rolls-Royce pioneers cutting-edge technologies that deliver clean, safe & competitive solutions to meet our planet’s vital power needs.

About Rolls-Royce

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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