PLDT
This role leads the Case & Incident Management team for the DICT Bayanihan SIM engagement, owning end-to-end service management and acting as the primary escalation point for the client. The incumbent stewards service level agreements, coordinates cross-functional teams for operational readiness, and manages compliance including data privacy regulations.
Headquarters
Makati Cpo, Metro Manila, Philippines
Company Size
10001+ employees
Founded
1928
PLDT Inc. is a leading telecommunications company in the Philippines offering a wide range of services including high-speed fiber home and business internet plans, landline, streaming and entertainment (Netflix, HBO Max, Cignal), and smart home solutions. Through its PLDT Home brand, it provides flexible Fiber Unli and Prepaid broadband plans catering to households and home-based businesses. PLDT also offers add-ons such as WiFi mesh systems, gaming passes, and a customer loyalty rewards program.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PLDT.
PLDT didn’t post a salary, so this is our estimate from similar listings.
34% below the average for this role
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