Service Level Agreement Manager

Guidehouse(1 month ago)

HybridFull TimeSenior$113,000 - $188,000Management Consulting

About this role

Guidehouse is hiring a consultant within its Defense & Security segment to support a diplomacy client by overseeing application development and guiding the use of analytics and automation technologies. The role focuses on helping a federal client maximize the value of data and automate business processes using a custom application hosted on ServiceNow. Work involves close engagement with client stakeholders in Washington, DC to drive program execution and adoption of analytic solutions.

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Required Skills

Stakeholder Management
Backlog Management
Requirements Prioritization
ServiceNow
Data Analytics
Process Automation
Business Analysis
Tableau
Dashboarding
KPI Tracking

+6 more

Qualifications

Bachelor’s Degree
Active Secret Clearance

About Guidehouse

guidehouse.com

Guidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.

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