ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Service Level & Continual Improvement Manager at DXC Technology - ApplyBlast

Service Level & Continual Improvement Manager

DXC Technology

21 days ago

3.5 on Glassdoor

Farnborough, England, United Kingdom

Onsite

Full Time

Manager

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Service Level & Continel Improvement Manager ensures IT services meet agreed service levels and drives continual improvement to deliver measurable business and customer value. The role leads Service Level Management and Continual Improvement by establishing frameworks for performance measurement, reporting, governance, and improvement delivery. Working with stakeholders and suppliers, the position addresses service performance issues and embeds a culture of improvement aligned with ITIL 4 principles.

Responsibilities

Define and maintain SLAs, OLAs, and supplier underpinning agreements
Oversee service performance dashboards and reporting for governance forums
Own and maintain the Continual Improvement framework and governance processes

Skills

About DXC Technology

dxc.com

Headquarters

Ashburn, Virginia, United States

Company Size

10001+ employees

Founded

2017

View Profile

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.