Hydro One
The Service Management Analyst supports customer service management functions for internal and external Telecom customers, assisting the Service Manager in delivering data-driven insights and operational excellence. The role involves developing interactive dashboards and reports using tools like Tableau, Power BI, SQL, and Excel, while collaborating with stakeholders to translate complex data into actionable business insights. Success in this position requires strong expertise in data analytics, visualization, and telecommunications business processes to drive decision-making and improve customer service outcomes.
Hydro One is Canada’s largest electricity transmission and distribution service provider. We transmit and distribute electricity across Ontario, home to 38 per cent of Canada’s population
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hydro One.
Hydro One didn’t post a salary, so this is our estimate from similar listings.