Kyndryl
The Service Management - Lead role at Kyndryl involves managing IT service operations, including incident, problem, and change management, to ensure service restoration and compliance with ITIL principles. The position requires coordinating troubleshooting efforts, facilitating major incident bridges, and producing service reports to drive continuous improvement. This role supports technical teams and stakeholders in maintaining mission-critical technology systems.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
2021
Kyndryl designs, builds, manages, and modernizes the mission-critical technology systems that organizations rely on every day. As a global IT infrastructure services company, it helps clients transform their IT landscapes through modernization, cloud adoption, and managed services. With deep industry and technology expertise, Kyndryl delivers end-to-end solutions—from strategy and design to deployment and ongoing operations—aimed at improving resilience, security, and efficiency. Kyndryl partners with enterprises to run and evolve their technology environments in a fast-changing digital world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kyndryl.
Kyndryl didn’t post a salary, so this is our estimate from similar listings.
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