Service Manager - Housekeeping

An experienced Housekeeping Manager at Shangri-La Colombo leads all housekeeping operations to ensure the highest standards of cleanliness and guest satisfaction across 541 rooms and suites. The role involves supervising daily team activities, enforcing strict operational policies, and fostering a high-performing environment through effective leadership and training. This position requires a hands-on leader proficient in managing departmental efficiency, quality audits, and cross-departmental communication to deliver exceptional hospitality experiences.