Service Manager - SaaS Finance
Avaloq
About this role
This role is for a Service Manager responsible for overseeing service delivery, ensuring SLA compliance, and managing communication between customers, internal teams, and external providers. The position involves monitoring service performance, handling escalations, and reporting on key metrics.
Skills
About Avaloq
avaloq.comAvaloq is a provider of premium wealth management and cloud banking software and services, positioning itself as a leader in wealth management technology. It supplies core banking and digital front‑office platforms, cloud/SaaS and managed services, and professional services that help banks and wealth managers streamline operations, increase efficiency, and improve client experience. As part of NEC, Avaloq combines global reach and investment capacity with secure, compliance‑focused technology and implementation support.
About Avaloq
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Avaloq.
Salary
$126k – $169k
per year