Service Manager

EquipmentShare(1 month ago)

Rockford, ILOnsiteFull TimeManager$75,000 - $105,000Service

About this role

The Service Manager at EquipmentShare’s Rockford, IL rental facility leads a team of heavy equipment maintenance technicians and oversees service operations. The role leverages the company’s T3 platform to manage work orders, diagnose equipment issues, and maintain customer satisfaction while ensuring technician development and a safe work environment. The schedule is primarily Monday–Friday with frequent extended hours and possible on-call weekends.

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Required Skills

Team Leadership
Scheduling
Customer Service
Communication
Problem Solving
Training
Safety Compliance
Diagnostics
Parts Ordering
Work Orders

+4 more

Qualifications

High School Diploma
Trade School Certificate
Valid Driver's License

About EquipmentShare

equipmentshare.com

EquipmentShare is a technology‑enabled construction equipment rental and services company that provides access to the newest construction equipment and tools from a nationwide network (348 locations). It pairs on‑demand rentals with telematics and fleet‑management software to track assets, optimize utilization, schedule maintenance, and manage jobs. Contractors and construction businesses use EquipmentShare’s combined physical fleet and software platform to reduce downtime, control costs, and improve productivity across projects.

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