outdoor
The Service Manager leads field and shop service operations for REIC Rentals in Brantford, Ontario, overseeing technician assignments, equipment maintenance, and customer service excellence. This hands-on role ensures operational efficiency, team development, and technical quality within a fast-paced, customer-focused environment. The position reports to the Operations Manager and focuses on safety compliance, fleet management, and process improvement to support company profitability and growth.
Headquarters
Seattle, Washington, United States
Company Size
10001+ employees
Founded
1938
REI (Recreational Equipment, Inc.) is a member-owned outdoor retail co-op that sells top-brand gear, clothing, footwear and equipment for activities like backpacking, cycling, climbing, and camping. Beyond retail, REI offers rentals, used-gear sales, repair services, classes, guided events, and expert advice to help people get outside safely and confidently. As a co-op, it provides membership benefits and annual patronage dividends while emphasizing sustainability, outdoor stewardship, and community engagement through its online and nationwide store network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for outdoor.
4% below the average for this role
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