Hugo
MSHS Pacific Power Group is seeking an experienced Service Manager to lead and strengthen service operations, customer support programs, and field service activities in San Leandro, CA. This role oversees the full service lifecycle, from intake and scheduling through execution and resolution, serving as a key link between customers, technicians, and internal departments. The position requires a strategic leader with hands-on experience managing field service teams and driving operational efficiency in a technical or industrial environment.
Headquarters
Chicago, Illinois, United States
Hugo supports businesses with expert outsourcing solutions for customer support, e-commerce management, fraud prevention, AI data processing, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hugo.