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© All Rights Reserved. ApplyBlast.com
Hugo
The Service Manager leads service operations, customer support programs, and field service execution to drive operational success and enhance customer experiences. This role involves managing a team of 5–7 direct reports, overseeing the full service lifecycle from intake to issue resolution, and collaborating with cross-functional teams to ensure efficient service delivery. The position requires strategic leadership to improve workflows, maintain compliance, and support long-term organizational growth.
Headquarters
Chicago, Illinois, United States
Hugo supports businesses with expert outsourcing solutions for customer support, e-commerce management, fraud prevention, AI data processing, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hugo.