Productboard
The Service Manager at PT Tech by Timken oversees the troubleshooting, diagnosis, and repair of hydraulic and electrical systems for heavy industrial equipment while managing a team of service technicians and analysts. This role involves providing exceptional customer support, training, and strategic oversight of remanufacturing processes to drive revenue growth and maximize equipment uptime. The position requires strong technical expertise in mechanical systems, condition monitoring, and software/firmware upgrades within mining, aggregates, or heavy industrial environments.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2014
Productboard is the only comprehensive agentic product management system built for product makers. It helps teams understand customer needs, prioritize features, and ship the right products by centralizing feedback, synthesizing insights with AI, and building clear roadmaps aligned to business strategy. Its Spark agentic system automates tasks like feedback synthesis, competitive intelligence, and product brief creation, while integrations with development and collaboration tools support cross-functional planning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Productboard.