Yokogawa
The Service Manager leads and manages all India service operations for Test & Measurement equipment, ensuring efficient processes for installation, commissioning, maintenance, and repair while meeting defined SLAs. The role involves acting as a senior escalation point for critical technical issues, developing strong customer relationships, and driving improvements in customer satisfaction and first-time-fix rates. Additionally, the manager owns service business revenue targets, develops growth strategies for various service contracts, and leads a team of Field Service Engineers and Support Engineers.
Yokogawa is a global industrial automation and test and measurement company that provides control systems, instrumentation, software, and related services for industries such as energy, chemicals, pharmaceuticals, and manufacturing. The company helps customers improve operational efficiency, safety, and sustainability through digital solutions, engineering expertise, and industrial technology.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Yokogawa.
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