Service Manager

The Service Manager at Cleveland Brothers Equipment oversees a diversified workforce, including service supervisors and unionized employees, to ensure efficient operations and high-quality service delivery. This role involves managing service personnel, maintaining customer satisfaction, and driving sales growth while ensuring compliance with safety and company policies. The position also includes managing service expenses, key performance indicators, and work-in-process timelines to support the launch and success of a new facility in Chambersburg, PA.